Frequently Asked Questions
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Premium stems are more luxurious stems such as peonies, garden roses, calla lilies, ranunculus, etc.
You can expect regular stems to be mums, daisies, roses, lilies, poppies, tulips, etc.
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Petite - 5 Focal Stems
A small but meaningful arrangement. Thoughtfully gathered and designed to bring a simple moment of beauty into any space—light, effortless, and easy to love.Classic - 7 Focal Stems
A well-balanced bouquet with a fuller presence. Designed to feel naturally beautiful and complete, it’s the perfect everyday size—never too much, never too little.Luxe - 9 Focal Stems
A generous, statement-making arrangement with more volume and presence. Designed to feel abundant and visually striking, it fills a space with ease and intention.Grand - 15 Focal Stems
All-in. This is the biggest, boldest expression—a full, overflowing arrangement designed to feel unforgettable. More stems, more impact, more everything. A true celebration piece -
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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At The Petal Rebel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or purchase floral products from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or subscribe to updates, we may collect information such as:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through Squarespace and third-party payment providers)
Automatically Collected Information
When you visit our website, we may automatically collect certain information through cookies and analytics tools, including:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral sources
2. How We Use Your Information
We use collected information to:
Process and fulfill floral orders
Provide customer support
Communicate about orders or inquiries
Improve website functionality and customer experience
Monitor website traffic and analytics
Prevent fraud and maintain website security
Comply with legal obligations
3. Payments
Our website uses Squarespace and its integrated payment processing services to securely process transactions.
We do not store full payment card information on our servers. Payment information is handled directly by Squarespace and its payment partners in accordance with their own privacy and security practices.
You can review Squarespace’s privacy policy here:
https://www.squarespace.com/privacy
4. Cookies and Analytics
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.
Cookies may be used to:
Remember user preferences
Understand how visitors use our website
Measure marketing and website performance
Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect some website functionality.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to:
Process payments
Deliver orders
Operate our website
Perform analytics
Comply with legal requirements
These third parties are only permitted to use your information as necessary to provide services to us.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
Request access to your data
Request correction or deletion
Withdraw consent to certain data uses
Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.